Effective Date: 07/01/2025 Cave Hill Wood Co. (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website or engage with our services.

1. Information We Collect

We may collect the following types of information: Personal Information: Name, billing/shipping address, email address, phone number, and payment details when you make a purchase. Order Details: Information about the products you buy. Device Information: Such as your IP address, browser type, and usage data, collected automatically when you visit our site. Voluntary Information: Information you provide by contacting us, signing up for our newsletter, or engaging with us on social media.

2. How We Use Your Information

We use your information to: Process and fulfill your orders. Communicate with you about your order, our products, and updates. Improve our website, products, and customer experience. Send marketing emails if you have opted in (you can unsubscribe anytime). Comply with legal obligations.

3. Sharing Your Information

We respect your privacy. We do not sell, trade, or rent your personal information. We may share information only with: Service Providers: Such as payment processors (Square, PayPal, etc.), shipping carriers, and email service providers who help us run our business. Legal Requirements: If required to comply with the law, respond to lawful requests, or protect our rights.

4. Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and remember preferences. You can disable cookies in your browser settings, but some features may not work properly.

5. Your Rights

Depending on where you live, you may have rights regarding your personal information, such as: Requesting access to the data we hold about you. Requesting corrections or deletion of your information. Opting out of marketing communications at any time. Limiting or objecting to certain processing activities. To exercise these rights, contact us at admin@cavehillwoodco.com.

6. Data Security

We use reasonable security measures to protect your personal information. However, no method of transmission over the internet or storage system is 100% secure, so we cannot guarantee absolute security.

7. Children’s Privacy

Our website and products are not directed at children under 13. We do not knowingly collect personal information from children. If we learn we have done so, we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” 9. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Cave Hill Wood Co.

Email: admin@cavehillwoodco.com

Location: PO BOX 183, Science Hill, KY, USA